First and foremost:
For the best experience, after lighting the candle for the first time, let it sit for thirty minutes then extinguish to get the juices going. It gets better every time. The thirty minute suggestion should be used the first time lighting the candle ONLY.
All orders ship on Tuesdays.
All orders have a 3-5 day processing time as well as a 3-5 business day expected shipping time. That’s a maximum of 10 business to receive a packag.
Customized and back ordered items require an additional 5 business day wait period, unless noted otherwise.
All returned items must be received no later than three business days after the original delivery date (the date the merchandise was received by the customer). Items must be unused/unworn and in original packaging. All returned items will incur a 30% restocking fee (55% on customized items). Customer is responsible for all shipping costs.
All deposits are non refundable.